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We
support the following principals of business conduct:
1. Regulatory Compliance: All
IGC members will abide by the law and regulations of the jurisdiction where they propose
to do business. Any IGC member issued a bona fide gaming license from a sovereign
jurisdiction shall provide evidence of that license and will be presumed to be operating
under the authority and within the scope of that license. IGC members shall use best
efforts to obtain any binding legislative or judicial determinations which prohibit or
limit operation in another jurisdiction and shall abide by those limitations to the
greatest extent technically feasible.
2. Accountability: To enhance customer confidence in gaming system integrity, IGC members
making their service available in a jurisdiction voluntarily agree to make their systems,
algorithms and practices available for inspection and review by any legitimate gaming
commission or governmental authority or to any independent testing authority recognized by
the IGC, in accordance with generally accepted methods for protecting proprietary
information.
3. Consumer Privacy and Data Protection: IGC members will design and operate their
services to afford customers privacy and confidentiality and will post their
confidentiality practices and procedures. Each IGC member will institute controls to
detect and eliminate fraud and to protect data and the system from internal and external
breaches.
4. Truth in Advertising: IGC members shall be truthful in all promotions and publish only
accurate information about their operations. Gaming and Wagering Operator Member rules,
registration procedures and payout percentages will be made available to the public.
5. Dispute Resolution and Audit Trails: In order to provide prompt and efficient dispute
resolution each IGC member will retain detailed transaction records which will be
archived, accessible and auditable by any legitimate gaming commission or government
authority.
6. Limiting Access by Minors: IGC members will institute adequate controls to prohibit
minors from accessing their gaming systems. The controls will require customers to affirm
that they are of lawful age in their jurisdiction, and the IGC member shall institute
reasonable measures to corroborate this information.
7. Controlling Compulsive Gambling: IGC members will implement adequate procedures to
identify and curtail compulsive gambling. The procedures instituted shall include posted
loss limits, and provision of referral and direct access to help and counseling
organizations.
8. Banking and Transaction Processing. IGC members will conduct their banking and
financial affairs in accordance with generally accepted standards of internationally
recognized banking institutions. Members will follow and adhere to all jurisdictional laws
pertaining to transaction reporting.
9. Prize Payouts: Interactive Gaming and Wagering Operators will ensure that there is
adequate financing available to pay all current obligations and that working capital is
adequate to finance ongoing operations. IGC members will pay winnings and account balances
promptly on demand.
10. Corporate Citizenship: IGC members will endeavor to design and implement their
services in order that they preserve and protect environmental resources, avoid depiction
of violence and so that the services are user friendly and generally accessible to the
handicapped. IGC members will endeavor to support public service initiatives in harmony
with the jurisdictions in which they provide their services.
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